All shipping times are based on shipment after items are manufactured. Please Click Here to contact DeCal Works for manufacturing times.
We utilize real time quotes from our preferred shipping carriers in the interests of providing our customers with the lowest possible prices. We do not consider shipping as an area to generate additional profit or a way to offset our discounted product prices to our customers. In some instances of large orders, multiple boxes may be required and the shipping rates designated in the order may not calculate multiple boxes. We will contact you with any additional shipping before processing the order.
Duty, taxes, and customs are the responsibility of the consumer and must be paid upon receipt of the shipment.
For any product that comes to you with defects in the quality of the workmanship or materials please follow the return/exchange information above. The area of damage or defect must be clearly stated to DeCal Works Customer Representatives so that we can affect a warranty exchange for that item.
Once a Custom, Semi Custom, MX Background, or Rider ID DeCal is applied to an object absolutely NO warranty can be made for defects in the quality of the workmanship.
Items purchased in our close out section may exceed warranty due to when they were originally manufactured. For these "older" items, again they are new, but may have a scuff or two from being handled, please do not be alarmed.