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Privacy and Security Policy

This privacy & security statement is intended for DeCalMX.com and does not include the privacy practices for partnered sites. Any websites that are link to or from this website have their own privacy policies. We encourage anyone linking to those partner websites read their privacy statements as their practices may differ from ours.

If you have questions or concerns regarding this statement, please contact us:

  • By email at reply@decalmx.com
  • By phone: +1-815-784-4000
  • By text: +1-815-784-4000
  • By mail: DeCal Works, attn: IT Department, 2021 Johnson Court, Kingston, IL 60145

Privacy and Security

Our goal here at DeCalMX.com is to make you feel completely comfortable shopping here. We recognize that certain personal information needs to be collected to complete orders and to provide a more personalized experience. With that in mind, we take the privacy and confidentiality of this information very seriously. Please read on for more details about our Privacy Policy and rest assured that we have taken numerous precautions to guard your privacy and security while visiting us here at DeCalMX.com

SMS Texting Terms and Conditions

DeCal Works offers a texting person-to-person communication service that is used to build and enhance our customer relationships on a personal, individual level. You may text +1-815-784-4000 anytime for questions you may have.

DeCal Works does not have a separate charge for this service; however, message and data rates may apply from your mobile carrier. Subject to the terms and conditions of your mobile carrier, you may receive text messages sent to your mobile phone.

By providing your consent to participate in this person-to-person communication service, you approve any such charges from your mobile carrier. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance. DeCal Works reserves the right to terminate this SMS service, in whole or in part, at any time without notice. The information in any message may be subject to certain time lags and/or delays. You are responsible for managing the types of SMS texts you receive. If you have any questions or need help, text +1-815-784-4000 or call +1-815-784-4000.

To stop receiving text messages, text STOP to +1-815-784-4000. By initiating a person-to-person text, you consent that following such a request to unsubscribe, you will receive one (1) final message from DeCal Works confirming that you have been inactivated in our system. Following such confirmation message, no additional text messages will be sent unless you re-activate your subscription.

Our Privacy and Security Policy Details:

What personal information does DeCalMX.com collect?

When you visit DeCalMX.com to place an order, request a catalog or specials or use one of our website services, you may need to provide your name, billing and shipping addresses, email address and credit card information.

How is the information being used?

The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our website, to notify you of problems with your requests, or to update you about changes to our website.

With whom do we share your information?

DeCalMX.com does not rent or sell its email or mailing address lists, however there are times that we must share some of your personal information with affiliate companies in order to provide you with the goods and services you have requested (for example we may need to share this information with the shipping companies to deliver your order to you). Any of these companies with which we share the information are obligated to protect the information and to protect the privacy of our customers under the same Privacy Statement that we use.

How do I update, or delete my personally identifiable information?

If you are a registered on our website, you can manage much of your registration information online. Some information is not stored or accessible online for you security. If you are not registered online please contact us by phone (+1-815-784-4000).

Some information can not be changed or deleted because of legal and record keeping requirements, however you will always be able to opt out of any marketing uses (catalogs, eNews, etc.) of the information you have provided to us.

For users utilizing their Facebook Login to access their DeCal Works account, this access, along with the data shared with DeCal Works from Facebook, can be removed via your Facebook account settings found at the following link:
https://www.facebook.com/settings?tab=applications

What are cookies and how do we use them?

A cookie is a simple text file that is stored on the user's hard drive by a website you've visited. These cookies do not contain personally identifiable information, unless the data is attached to information such as online registration. DeCalMX.com uses these cookies to observe our site visitor's navigation throughout the site. This helps us identify ways to improve the shopping experience.

What security procedures are in place to protect my information?

All personal & credit card information is strongly encrypted and secured through the use of a secure server. This secure server (SSL) communicates with your secure browser (Chrome, Safari, Edge, FireFox etc,) and encrypts your personal information in a way that makes it extremely difficult for anyone to intercept and misuse. Don't worry if your browser is secure or not - if it is insecure, you will not be able to purchase on our online store.

After your purchase is completed, our security measures do not end. Access to your data by our employees is limited to a "need to know" basis, controlled by password-protected systems, and monitored for abuse.

If you are still unsure of giving your credit card over the Internet, please feel free to order by phone by calling +1-815-784-4000.

What are the policies regarding Children?

In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our website. However, you are not permitted to use any of the features of our site that require the collection of any personally identifiable information.

Will I be notified about changes to this privacy policy?

If we decide to make changes to or update our privacy and security policies, the changes will be posted on this page.

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